Privacy Policy

1. Introduction

Paidly ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our SaaS platform at getpaidly.co (the "Service").

By using Paidly, you agree to the collection and use of information in accordance with this policy. If you do not agree with the terms of this Privacy Policy, please do not access the Service.

2. Information We Collect

2.1 Information You Provide

• Account information (name, email address, password)
• Business details (business name, country, timezone)
• Client information you add to the platform
• Invoice and contract data you create
• Payment and billing information
• Communication with us (support emails, feedback)

2.2 Information Automatically Collected

• Usage data (how you interact with the Service)
• Device information (browser type, IP address)
• Log data (access times, pages viewed, referring URL)
• Cookies and similar tracking technologies

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve the Service
• Process invoices and payments on your behalf
• Send invoices, contracts, and payment notifications
• Communicate with you about updates, features, and support
• Detect and prevent fraud or abuse
• Comply with legal obligations

4. Data Storage and Security

4.1 Supabase Database

Your data is stored securely using Supabase, a PostgreSQL-based database platform. We implement Row Level Security (RLS) to ensure that users can only access their own data. All data is encrypted in transit using TLS/SSL.

4.2 Authentication

We use Supabase Auth for secure user authentication. Passwords are never stored in plain text and are hashed using industry- standard encryption.

4.3 Data Retention

We retain your data for as long as your account is active or as needed to provide the Service. You may request deletion of your data at any time by contacting us at hello@getpaidly.co.

5. Payment Processing

Payment processing is handled by Flutterwave, a third-party payment gateway. When clients pay invoices through Paidly, payment details are processed directly by Flutterwave and are not stored on our servers.

Flutterwave is PCI DSS compliant and adheres to industry standards for payment security. We recommend reviewing Flutterwave's Privacy Policy at flutterwave.com for more information on how they handle payment data.

6. Email Communication

We use Resend to send transactional emails, including:

• Invoice delivery notifications
• Payment confirmations
• Contract signature requests
• Account-related communications

Email addresses are processed in accordance with Resend's privacy practices. You can review their policy at resend.com.

7. Cookies and Tracking

We use essential cookies and similar technologies to:

• Maintain your session and authentication state
• Remember your preferences
• Analyze usage patterns to improve the Service

You can control cookie preferences through your browser settings. Note that disabling cookies may affect the functionality of the Service.

8. Third-Party Services

Paidly integrates with the following third-party services:

• Supabase — Database and authentication
• Flutterwave — Payment processing
• Resend — Email delivery
• Paystack — Alternative payment processing (optional)

9. Your Rights

Depending on your location, you may have the following rights:

• Access: Request a copy of your personal data
• Correction: Update or correct inaccurate data
• Deletion: Request deletion of your account and data
• Portability: Export your data in a machine-readable format
• Restriction: Limit how we process your data
• Objection: Object to certain data processing activities

To exercise any of these rights, contact us at hello@getpaidly.co. We will respond within 30 days.

10. Data Protection

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

11. Children's Privacy

Paidly is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected data from a child, please contact us immediately.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.

13. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us: